Celestial Droplet Pendant

Shipping Policy

At Swarnasage, we strive to deliver your jewellery safely and on time. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard Delivery: 5–7 business days
• Express Delivery: 2–3 business days (if available at checkout)

Shipping Charges

• Free shipping on orders above ₹999
  

Order Tracking

Once your order is shipped, you will receive a tracking number via email/WhatsApp. You can use this to track your order on the courier's website.

Delivery Areas

We currently ship across India. We do not offer international shipping at this time.

Delays

Swarnasage is not responsible for delays caused by courier partners, natural disasters, or other circumstances beyond our control. However, we will do our best to keep you informed.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at swarnasage@gmail.com or WhatsApp us at +91 7747979907.

This policy was last updated on June 1, 2026.

Return & Refund Policy

At Swarnasage, we take great pride in the quality of our jewellery. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

• Returns are accepted within 48 hours of delivery
• The item must be unused, unworn, and in its original packaging
• Items purchased during sale or with a discount code are not eligible for return
• Customised or made-to-order pieces are non-returnable

How to Initiate a Return

1. Contact us at swarnasage@gmail.com or WhatsApp +91 7747979907 within 48 hours of delivery
2. Share your order number and reason for return along with photos of the product
3. Our team will review and confirm the return within 1–2 business days
4. Ship the item back to us (return shipping cost is borne by the customer)

Refund Process

• Once we receive and inspect the returned item, we will notify you
• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to your original payment method or as store credit

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.

Exchange Policy

We currently do not offer direct exchanges. Please return the item and place a new order for the desired product.

This policy was last updated on June 1, 2026.

To keep your Swarnasage jewellery looking its finest:

• Wipe gently with a soft, dry cloth after every use to remove oils and moisture.
• Avoid contact with water, perfume, lotions, and harsh chemicals.
• Remove before swimming, bathing, exercising, or sleeping.
• Store in the Swarnasage box or a soft pouch to prevent scratches and tarnishing.
• Keep away from direct sunlight and humidity for long-lasting shine.
• Do not use abrasive cleaners or ultrasonic cleaners on CZ or plated pieces.

With the right care, your Swarnasage piece will remain as radiant as the day it arrived.

Q: What is the ring made of?
A: This ring features a high-polish silver-tone finish with rhodium plating, set with AAA-grade Cubic Zirconia stones.

Q: Is it suitable for daily wear?
A: Yes, it is lightweight and comfortable for all-day wear. However, we recommend removing it before swimming, bathing, or applying perfume to maintain its shine.

Q: How do I find my ring size?
A: Use a measuring tape or a strip of paper to measure the circumference of your finger in millimetres, then divide by 3.14 to get your diameter. Refer to our size guide for the best fit.

Q: How should I care for this ring?
A: Wipe gently with a soft, dry cloth after use. Store in the Swarnasage box provided to avoid scratches and tarnishing.

Q: Does it come gift-ready?
A: Yes! Every Swarnasage piece is presented in premium branded packaging, perfect for gifting.